A Consumer's Guide to Sexual Harassment
Litigation
A.
What
is Sexual Harassment
Both
California and Federal law generally define sexual harassment
as unwanted sexual conduct of two main types: quid
pro quo harassment and hostile environment harassment.
Quid pro quo harassment
occurs when employment is conditioned, expressly or impliedly,
on the submission to unwelcome sexual advances (such as
a supervisor saying “If you want to keep your job,
you’d better have sex with me”)
The
more frequent type of sexual harassment, hostile environment
harassment, generally occurs when the employee’s
work environment is made hostile or abusive by sexual
misconduct.
Under
the Fair Employment and Housing Act (FEHA), harassment
includes gender harassment or sex-based harassment,
i.e., conduct that shows hostility based on gender even
though the conduct itself was not sexual. An example
of this type of harassment would be a supervisor’s
hostile comments that “women do not belong in
the work place.”
Sexual
harassment has been found to include:
- unwanted
sexual advances or propositions
- verbal
conduct, including epithets, slurs or derogatory comments
and comments about a person’s body, appearance
or sexual activity;
- physical
conduct, including assault, impeding or blocking movement,
or any physical interference with normal work or movement;
and
-
harassment, including leering looks, offensive gestures
or derogatory posters, cartoons or drawings.
B. Under
What Settings Can Sexual Harassment Occur
Under California law, sexual harassment claims generally
arise out of either an employment situation or when
there is a business, service or professional relationship
between the victim and the perpetrator. Examples of
professional relationships include therapist and patients,
attorneys and clients, and doctors and patients. (See
California Civil Code section 51.9.)
C. An
Employer’s Duty Under Sexual Harassment Laws.
An
employer must take all reasonable steps necessary to
prevent discrimination and harassment from occurring.
(California Government Code section 12940(i).)
If
harassment has occurred, the employer has a duty to
take measures to not only change the harasser’s
behavior, but to prevent potential harassers from unlawful
conduct.
Reasonable
steps to prevent discrimination and harassment from
occurring include:
- affirmatively
raising the issue of harassment;
- expressing
strong disapproval of harassment;
- developing
appropriate sanctions for harassment;
- informing
employees of their rights and instructing them to
report harassment;
- developing
methods to sensitize all employees to behavioral indicators
of sexual harassment and the gravity of its consequences.
D. Retaliation
Prohibited.
It
is an unlawful employment practice under the Fair Employment
and Housing Act (FEHA) to retaliate against anyone who
has opposed practices proscribed by FEHA, i.e., sexual
harassment or discrimination, or has filed a complaint,
testified or assisted in any proceeding under FEHA.
Thus, employees are protected from retaliation if they
complain about harassment or discrimination.
E. The
Requirement of Bringing an Administrative Claim.
Before
pursuing a civil suit under California law, a plaintiff
must first exhaust his or her administrative remedies
by filing a complaint with the Department of Fair Employment
and Housing (DFEH) or with the Equal Employment Opportunity
Commission (EEOC).
It
is important that the complaint specifically identify
the discrimination and the perpetrators of the discrimination.
If
an employee files with the Department of Fair Employment
and Housing, he or she can ask the agency not to investigate
the claim but, rather, simply immediately to issue a
right-to-sue letter.
F. Strict
Liability in Cases of Sexual Harassment by a Supervisor.
Under
California law, if a supervisor sexually harasses an
employee under his or her supervision or retaliates
against an employee under his or her supervision, there
is grounds for a strict liability claim against the
employer. In other words, if a plaintiff can prove that
the harassment occurred, the company is automatically
liable for damages awarded against the supervisor, without
the employee having to prove the company was negligent
or even did something wrong.
The
employer’s strict liability arises from FEHA regardless
of the employer’s own lack of knowledge or it’s
attempts to remedy a sexual harassment situation.
Thus,
any time an employee can prove that sexual harassment
by a supervisor occurred, the employee will
win if he or she can prove the harassment caused damages,
and will be entitled to an attorney fee award. (See
“M” below.)
G. Responsibility
of an Employer for Sexual Harassment by a Co-Worker.
The
employer is liable for harassment by a co-worker, customer
or independent contractor only if the employer knew or
should have known of the harassment and failed to take
immediate and appropriate corrective action. (Government
Code section 12940(h)(1).)
Thus,
in cases in which sexual harassment is perpetrated by
a co-worker, it is essential that the employee proves
that the employer knew that the perpetrator had harassed
the plaintiff or other employees before the acts complained
of by the plaintiff and took inadequate steps to prevent
it or, in the alternative, the employer should
have known of the prior harassing behavior.
H. Who
Is Protected From Sexual Harassment.
Under
California law, the Fair Employment and Housing Act
(FEHA) protects both male and female employees, applicants
for employment and independent contractors. It also
protects an employee or an applicant from harassment
by a person of the same sex. It applies to all employees
of any employer.
I. Severe
and Pervasive Standard.
To
prevail in a sexual harassment claim, the plaintiff
must prove that the sexual harassment was severe or
pervasive enough to alter working conditions and to
create an abusive environment.
A
plaintiff must show that a reasonable person would have
considered the conduct severe or pervasive. If the plaintiff
is a female, the fact finder uses a reasonable woman standard;
if the plaintiff is male, the fact finder uses a reasonable
man standard.
In
addition, the plaintiff must demonstrate that he or
she found the conduct sufficiently severe or pervasive
to interfere with the work environment.
Whether
or not conduct is severe or pervasive must be determined
from the totality of the circumstances. Such circumstances
include:
- the
frequency of the conduct;
- the
severity of the conduct;
- whether
the conduct was physically threatening or humiliating
or was a mere offensive utterance;
- whether
the conduct reasonably interfered with the plaintiff’s
work performance, although the plaintiff need not
show that she or he could not perform the job.
Remember,
the standard is severe or
pervasive. The more severe the conduct, i.e., sexual
touching of genitals, the less it has to be pervasive
(i.e., occurring frequently).
J. When
the Harassment Is Not Directed at the Plaintiff Personally.
If
sexual harassment permeates the plaintiff’s work
environment, she or he may have a claim even if the
harassing conduct is not directed at the plaintiff personally,
but occurs in the plaintiff’s presence.
K. The
Statute of Limitations.
Generally
speaking, a plaintiff must file a complaint with the Department
of Fair Employment and Housing (DFEH) or the Equal Employment
Opportunity Commission (EEOC) within one year of the harassing
conduct. A plaintiff must file a claim with one of the
governing entities before filing a lawsuit.
If
the sexual harassment has occurred over a long period
of time, the plaintiff can sometimes rely on the continuing
violation doctrine. Under this doctrine, if it is found
to apply, the sexual harassment complaint is timely
if any of the discriminatory practices continues into
the one-year limitations period.
L. Damages
Recoverable in Sexual Harassment Cases.
If
an employee sues under California law, he or she is entitled
to recover damages for past and future medical and psychiatric
expenses, past and future wage loss, damages for emotional
distress and punitive damages.
In
a sexual harassment case, a plaintiff does not need
to undergo psychiatric or psychological treatment in
order to recover damage for emotional distress.
To
recover punitive damages, i.e., damages to punish the
defendant employer, a plaintiff must prove:
- that
the employer hired or retained the harassing individual
with knowledge of his or her unfitness for the position
and in conscious disregard of other’s rights
for safety;
- authorized
or ratified the wrongful conduct; or
- was
personally guilty of oppression, fraud or malice.
If the employer is a corporation, its knowledge, conscious
disregard, authorization or act of oppression, fraud or
malice must be on the part of a corporate officer, director
or managing agent. A managing agent is a person who exercises
substantial independent authority and judgment over decisions
that ultimately determine corporate policy.
A
plaintiff can prove that an employer’s ratification
for purposes of liability for punitive damage by establishing:
- the
employer adopted or approved of the action of the
harasser;
- it
can be inferred from the employer’s failure,
after being informed of the harassment, that it ratified
the conduct of the harasser by such evidence as a
failure to fully investigate and punish the harasser.
M. Claim
for Loss of Consortium.
A
plaintiff’s spouse can also sue and recover damages
for ‘loss of consortium.” A spouse is allowed
to recover damages for the loss of society, comfort and
care that result from the injured spouse’s unavailability
due to their injury and having to watch the plaintiff
suffer. In order to recover these damages, a spouse must
be named as a party to the lawsuit and must have been
married to the plaintiff at the time of the injury.
There
are advantages and disadvantages to filing a loss of
consortium claim that should be discussed with an attorney
before filing.
N. Recovery
for Attorneys Fees.
If
the plaintiff can prove harassment/discrimination, he
or she is entitled to recover his or her attorneys fees
as an element of damages. This is a very important aspect
of the law because frequently the award for attorneys
fees will be greater than the actual damage award to
the employee. California law allows recovery for attorneys
fees greater than the amount of actual damages because
it recognizes that it important that attorneys have
an incentive to handle sexual harassment and discrimination
cases and that legitimate victims of harassment and
discrimination would be unable to seek legal redress
if attorneys fees were not awarded on top of a damage
award.
O. Strategy
Considerations for Plaintiff Attorneys and Plaintiff
in a Sexual Harassment Case.
Sexual
harassment cases have to be built. They do not land
in an attorney’s office with a substantial inherent
value. Rarely will a sexual harassment victim have undergone
a million dollar “trauma” and just as rarely
will a potential plaintiff have a million dollar “injury.”
However, that is not to say that one cannot achieve
a verdict or settlement in a sexual harassment case
far in excess of a million dollars. It can be done;
however, it requires several key factors being present
and it requires the case to be worked up in a thoughtful,
yet aggressive manner.
i. Key
factors which are helpful for plaintiff to achieve a
seven-figure verdict or settlement in a sexual harassment
case.
Sexual
harassment cases can vary in value from thousands of dollars
to millions of dollars. Because attorney fees are awarded
if plaintiff wins, it is not unusual for a plaintiff to
win under $100,000 in damages and an additional award
of hundreds of thousands of dollars or more in fees. Under
most attorney retainer agreements, the fee award becomes
part of the client’s recovery out of which the attorney
accepts his or her contractual contingency fee. For instance,
if the compensatory damage award is $50,000 and the attorney
fee award is $450,000, the attorney would base his or
her fee on, for example, 40% of $500,000, or $200,000.
The client benefits enormously by receiving a net settlement
of $300,000 (minus case costs) instead of $30,000 minus
case costs (i.e., in a $50,000 recovery after 40% fees,
the client’s net recovery is only $30,000 minus
case costs.)
Thus,
every good liability sexual harassment case has at least
a six-figure potential value, and it is generally recommended
that a sexual harassment victim, no matter what the
size of his or her company or even whether the company
has a human resource department, should seek the advice
of an attorney to learn of his or her rights. This section
simply deals with the exceptional case which can become
a multimillion dollar case.
To
achieve a multimillion dollar verdict or settlement,
the defendant usually must be a large corporation with
not only assets sufficient to pay a large verdict, but
sufficient assets for a jury to make a large punitive
damage award. Second, there usually needs to be some
sort of systemic problem with sexual harassment within
the large company. Third, there needs to be prior complaints
against the perpetrator which were not appropriately
addressed by the company. Fourth, there needs to be
an inadequate (or no) human resource department which
fails to protect the employees and fails to conduct
proper investigations. And, finally, it is helpful if
the company has a financial motive for keeping the perpetrator
employed while not adequately handling the complaints
of the victims.
If
the above factors are present and the plaintiff is a
credible witness who has endured either severe or pervasive
sexual harassment, the case can potentially be built
into a seven-figure case.
ii. Start
with the deposition of the highest ranking officer in
charge of day-to-day operations of the company.
A
sexual harassment case will end up being an attack on
the management of a company and/or the human resources
department of the company. One of the key witnesses
will be the highest ranking officer in the company with
direct responsibility for operations under which the
sexual harassment occurred. You want to take this person’s
deposition when he or she is as ill-prepared as possible.
If you wait until the end of the case when all the documents
have been produced and all the other witnesses have
testified, the person who ultimately called the shots
in the company can tailor his or her testimony to fit
the testimony of the other witnesses. If, on the other
hand, you take this witness’ deposition right
off the bat, he or she will undoubtedly deny that there
were any significant problems within the company and
deny knowledge of any prior complaints and state that
everything in the subject investigation was done perfectly.
Once you have this testimony pinned down, you can then
take the deposition of current and former employees
who will, hopefully, indicate that there were serious
problems within the company regarding sexual harassment
that this high ranking manager should have known about
or did know about. Thus, the manager under attack will
lose all credibility and you will be on your way to
proving a punitive damage case.
iii. Demonstrate
the existence of a weak human resource department.
Most
large companies have human resource departments and most
companies’ sexual harassment policies call for human
resources to handle the reporting and investigation of
sexual harassment complaints. Thus, in most sexual harassment
cases, the human resource department in on trial. If the
company has an adequate sexual harassment policy and employees
know how to report sexual harassment to human resources,
and in fact report sexual harassment to human resources
and the department performs an adequate investigation,
then plaintiff will probably lose any sexual harassment
case other than a strict liability case against a supervisor.
However,
thorough discovery will usually reveal that the human
resource department of the company is not as good as
it looks.
The
reason why human resource departments are inadequate is
simple. They do not make money for the company. Many companies
have human resource departments only because an attorney
advising the company regarding sexual harassment has told
them to, and often very little of the human resource personnel
time is spent on sexual harassment prevention, training
and investigation.
More
typically, human resource personnel are involved in
recruitment or employee benefits. That portion of their
job keeps them busy and they have little time to deal
with personnel matters. Also, human resource departments
are typically run by low level employees. This is a
particularly significant factor because it makes the
victimized employees fearful to report the acts of harassment
to human resources. They feel that they will not be
protected by human resource employees with no power
within the company. Frequently employees with higher
rankings within the company feel that they will be further
degraded if they report the harassment to lower level
employees. Thus, if they report at all, they report
to management and a company who believes it has an adequate
human resource department will also take virtually no
time in training its managers on the subject of sexual
harassment. Thus, once the employee reports to management,
the report is almost always ignored or botched, or the
victim is blamed for the harassment.
Therefore,
during discovery you need to find out as much as possible
about the human resource department. Find out the specifics
of the amount and quality of training received by human
resource personnel and find out what there rank is within
the company. If the company has no human resource department,
the case can be even stronger.
iv. Hiring
a human resource expert.
One
of the keys to obtaining a good result in a sexual harassment
case is hiring a human resource consultant who can help
guide you through discovery and provide expert testimony
toward the end of the litigation. A human resource expert
will be able to tell you the type of training that human
resource personnel should have and the type of sexual
harassment policy the company should have. Further,
the consultant will be able to inform you of the way
proper complaint handling and investigation should take
place and point to inadequacies in the way that the
defendant set up its sexual harassment policy, disseminated
its sexual harassment policy and handled its sexual
harassment complaints.
When
your human resource expert testifies, he or she will
have reviewed all the documentation that you have obtained
in the case and should be able to provide powerful testimony
to help a jury understand how the company failed its
employees.
v. Take
the depositions of all of the current and former employees
who had any knowledge whatsoever of the plaintiff, the
prior complainants and the perpetrator.
A
further key to building a sexual harassment case is
to take the depositions of virtually every person who
ever worked with the plaintiff, the perpetrator and
people who made prior complaints of sexual harassment
against the perpetrator. Although this may involve dozens
of depositions, it is worth it. Invariably you will
obtain contradiction between the testimony of upper
management (see section 3) and the testimony of the
many percipient witnesses.
This,
like most portions of discovery in a sexual harassment
case, is expensive and time consuming, but remember, with
an appropriate statutory settlement demand, you will get
your costs back and if you win the sexual harassment claim,
you will be awarded fees.
Thus,
the economics of a sexual harassment case are different
than other personal injury cases or wrongful termination
cases. The potential fee award can be a powerful settlement
tool even in cases in which the defense will claim that
the plaintiff has only a minimal injury. More and more
courts are making fee awards in sexual harassment cases
that exceed the actual verdict. Therefore, do not shy
away from taking all of the necessary deposition.
vi. Be
relentless in pursuit of written discovery.
There
is an old adage that plaintiff’s attorneys are
not making money fighting discovery wars. This is not
true in sexual harassment cases when a discovery ruling
could lead to key evidence that will greatly increase
the value of the case. If plaintiff wins the case, plaintiff’s
attorney will receive his or her fees. Any discovery
that leads to evidence of notice or ratification is
worth its weight in gold -- so do not let defendants
avoid answering questions on these subjects.
vii. Recognizing
the value of the case.
After
you have successfully completed discovery, it is important
to not underestimate the value of the case if everything
has gone well.
If
you have a multimillion dollar company and you believe
that you will be able to prove that at least one person
was sexually harassed by the perpetrator before your
client and the defendant had knowledge of this fact,
then you may very well have a multimillion dollar case.
This is true even if your client does not have a substantial
psychological injury and even if the sexual harassment
itself was not extraordinarily traumatic. If you can
establish notice or ratification and get to punitive
damages, then a jury will be motivated to make a large
award if you make the proper arguments.
viii. Themes
for closing argument in sexual harassment cases.
We
will briefly mention a few of the themes which one can
utilize during closing arguments in a sexual harassment
case.
The
first theme that should be utilized is that an out of
control large corporation has failed to protect its
employees who are dependent on the large corporation
for protection.
A
second theme can be that the corporation has decided
to protect its big money maker-perpetrator at the expense
of the victim.
A
third theme could be that the company, in failing to
have an adequate HR department made an economic decision
to increase profits at the expense of safety. This is
a very similar argument to one that is utilized by plaintiff’s
attorneys in product liability cases. The fact is that
human resource departments do not make money for companies,
so they are underfunded and overlooked by the company.
Instead of putting financial resources into an effective
HR department, the company decided to put its resources
into the moneymaking departments. However, when it did
this, it did so at the expense of employees whose safety
is dependent upon an effective HR department. Without
a good HR department, there cannot be effective sexual
harassment training and prevention and employees cannot
be adequately protected against perpetrators who are
bound to exist in any large company.
ix. Conclusion.
Remember
that sexual harassment cases are built and not handed
to an attorney on a platter. However, with hard work
and smart discovery, a good sexual harassment case against
a large corporation has a very large settlement and
verdict potential.
This
article was authored by John D. Winer, an eminent sexual
harassment attorney in California. The Law Offices of
John D. Winer focuses on sexual harassment and abuse
cases in California. The firm handles a significant
number of sexual abuse and harassment, post traumatic
stress disorder and psychotherapist abuse cases. Please
visit JohnWiner.com
for more information.
If you live in California and
believe that you are a victim of Sexual Harassment click here for a free consultation. |